How to Load Your Transcash Card: A Guide for the App and Website
Learn how to load your Transcash card: We explain how to redeem the 12-digit top-up code using the app or on the website.
Before You Top Up: What to Check Do you have a Transcash prepaid card? You can't redeem the code without the card. Do you have the code? You receive the 12-digit top-up code via email after purchase. Is the code still valid? Typically, top-up codes are valid for 6 months from the purchase date. Transcash's terms apply.
Loading Your Transcash Card in the App Open the Transcash app on your iOS or Android smartphone. Log in to your account. Tap "Recharger". Enter the 12-digit top-up code and confirm.
Loading Your Transcash Card on the Website Go to the login page on the Transcash website. Sign in to your account and select "Mon Compte" or "My Account". Choose the "Recharge coupons" option to top up with a voucher. Enter your 12-digit top-up code and confirm.
Your balance will be updated on your Transcash card after the code is successfully applied.
How Can I Check if My Code Is Valid? The easiest way to verify a Transcash code is by redeeming it. If valid, the funds will be added to your card. Never share your code with third parties claiming they want to check it for you. Alternatively, you can contact the vendor where you purchased the code.
Avoiding Common Mistakes No Transcash card: You cannot redeem the code without the prepaid card. Incorrect code entry: The code has 12 characters. It's best to copy it directly from the email. Expired code: Check the purchase date and redeem future codes promptly.
If you encounter any issues, please see our article "Transcash Hilfe" for assistance.