Terms and Conditions (T&Cs)

Terms and Conditions (T&Cs) Giftcardrefill.com Last update: October 6, 2026 1. Provider and Scope These General Terms and Conditions apply to orders of digital gift cards, prepaid products, and voucher codes via giftcardrefill.com. Contract partner is: AplasTech L.P Kosta Varnali 11 Trilofos 57500 Thermi Greece ELGEMI: 196570906000 Greek VAT number: EL803420954 E-Mail: support@giftcardrefill.com In these T&Cs, “Giftcardrefill” refers to the above operator. Consumers are natural persons who primarily act outside their commercial or independent professional activity. Special consumer rights apply only to customers ordering as consumers. For a contract, the version of these T&Cs provided at the time of order placement applies. Later changes do not apply retroactively to already concluded contracts. 2. Customer Account and Requirements for Orders Orders are permitted only for persons of legal age. Accurate information must be provided during registration and ordering. Email address, billing information, and, if applicable, other required data must be kept current. Please protect your access data and notify us immediately if you suspect unauthorized account access. Statutory liability rules remain unaffected. The use of third-party payment data without authorization is prohibited. Product availability depends on the selected country, product offering, and specified usage restrictions. The website’s language alone does not determine in which country a voucher can be redeemed. 3. Ordering and Conclusion of Contract The product presentation in the shop is an invitation to submit an order and not a binding contractual offer. You select a product and an available value, add it to the shopping cart, and enter required details at checkout. Before legally binding conclusion, you can check and correct your selection, information, and total amount. By clicking the final button clearly indicating the obligation to pay, you submit a binding purchase offer. Until then, you can cancel the order process. A bindingly placed order is not automatically canceled by closing the browser window. A mere confirmation of order receipt or payment authorization does not yet constitute acceptance of the contract. We accept your order by explicit order confirmation or, at the latest, by providing the ordered digital product. If an order cannot be executed, e.g., because a product is truly unavailable or a required security check cannot be completed, we will inform you. Payments already collected for unexecuted orders will be refunded. Statutory rights in an already concluded contract remain unaffected. 4. Products and Redemption Conditions Decisive are the product properties specified at the time of order, including brand, nominal value, currency, country of use, and redemption restrictions. Please check before ordering whether the product is suitable for the desired account, country, and intended service. A freely selectable display language or display currency does not change the product's redemption conditions. Additionally, the relevant terms of the respective issuer apply for redemption. These may concern supported merchants, age limits, registration, validity, or product-related fees. Relevant information is provided on the product page if important for the purchase decision. Issuer terms do not restrict your statutory claims against Giftcardrefill. A payout of the voucher value in cash or a transfer to other products is not automatically part of the purchase. Statutory refund claims and expressly granted rights of the issuer remain unaffected. 5. Prices and Fees The total amount displayed before completing the order is decisive. This includes the product price, any applicable statutory taxes, and disclosed allowable additional costs. A general service fee and possibly product-related surcharge are shown as a combined service fee. Fees and other unavoidable price components are transparently indicated before the binding conclusion. The voucher’s nominal value may differ from the total purchase price to be paid. A payment surcharge is charged only if legally permissible for the specific payment method and transaction. For payment methods where a surcharge is legally prohibited, no surcharge applies. An unlawful payment fee may not be renamed as a service fee. There is no physical delivery; there are no shipping costs for digital delivery. The binding payment currency is the billing currency specified at checkout. A different display currency alone does not constitute an agreement for payment in that currency. Your bank or payment provider's own terms may apply for currency conversion. 6. Payment Methods and Processing Available payment methods for the specific order are shown at checkout. These may include PayPal and credit or debit card payments. A payment method mentioned on the website is not necessarily available for every order. Depending on the payment method, an amount may be authorized first or debited immediately. Information displayed during the payment process and the payment service provider’s terms apply. A redirection from the payment provider back to the website alone is no proof of successful payment. Execution of an order requires confirmed payment or sufficient payment release and completion of required security checks. For card payments, successful 3-D Secure verification may be required. If required verification is not successfully completed, the order via this payment will not be fulfilled. You can try another available payment method or contact support. 7. Digital Delivery Delivery is digital to the email address provided for the order after payment and required checks are completed. Information about order and delivery status may also be made available in the customer account. Automatically released and available orders are generally processed quickly. Information about typical delivery within 20 seconds refers to the automatic process after successful payment and security release. Checks, technical issues, or delays at payment and product partners may prolong the process. Bindingly agreed delivery times and statutory rights in case of delay remain unaffected. Please verify your email address before purchase and check the spam folder if delivery is missing. Then contact support@giftcardrefill.com with your order number. Voucher codes must be treated confidentially and can be used economically like cash. Enter them only where you intend to redeem them yourself. This security notice does not exclude Giftcardrefill’s statutory liability. 8. Identity Verification and Fraud Prevention To protect against unauthorized payments, account takeovers, and misuse, orders may be subject to additional security checks. Relevant indications include unusual order patterns, address or country deviations, high order amounts, and payment service provider checks. If a justified need for verification arises, we may temporarily hold an order and request proportionate information or proof for identity or transaction verification. This may include a valid identity document and possibly further information for order assignment. Identity verification is not conducted solely based on any general statutory KYC obligation. We inform you which information is required and within a reasonable deadline for submission. Digital delivery may be suspended until clarification. For questions or objections, contact our support. A previously successful identity verification will be considered for later orders; the same verification shall not be requested again without valid reason. Additional verification may be required if essential details change or new security or legal reasons arise. Passing identity proof does not replace successful payment authorization or other required transaction checks. If verification is not completed or an order cannot be released for understandable reasons, the order may be rejected or, where legally permitted, rescinded. Amounts collected for unfulfilled orders will be refunded without undue delay. Refunds must not be unreasonably conditioned on a new purchase. Identity data and documents are processed according to our Privacy Policy and applicable data protection requirements. 9. Statutory Defect Rights and Complaints Statutory defect rights apply. These are not excluded by digital delivery, provision of a code, or consent to early performance. If a code is missing, invalid, or does not correspond to the agreed product properties, please contact us with your order number and a description of the problem. Do not publicly share complete codes or send them to unknown third parties. We examine complaints and fulfill statutory claims, for example by providing a contract-compliant code or other statutory remedies. A complaint with the issuer does not replace your statutory rights against Giftcardrefill. An additional warranty granted by the issuer exists alongside statutory defect rights and is subject to the respective warranty conditions. 10. Consumer Right of Withdrawal If there is a statutory right of withdrawal for the respective contract, you have the right to withdraw within fourteen days without giving reasons. For contracts for services or digital content not delivered on a physical medium, the period begins with contract conclusion. For other products, the legally provided deadlines apply. To exercise your right of withdrawal, you must inform us, AplasTech L.P, Kosta Varnali 11, 57500 Thermi, Greece, E-Mail: support@giftcardrefill.com, by a clear statement of your decision to withdraw. You may use the sample withdrawal form below; its use is not mandatory. To meet the withdrawal deadline, it suffices to send your communication before the period expires. Effects of Withdrawal Upon effective withdrawal, we will reimburse all payments received, including statutory reimbursable delivery costs, without undue delay and at the latest within fourteen days of receipt of your withdrawal notice. We use the same payment method as the original transaction unless expressly agreed otherwise. We do not charge any fees for refunds. Statutory exceptions depend on the type of contract. Premature expiration for certain digital content For paid digital content not delivered on a physical medium, the withdrawal right expires only if the legal conditions are fulfilled. This includes your prior express consent to begin performance before the withdrawal period expires, your acknowledgment of loss of withdrawal right by this, and the contractual confirmation on a durable medium. The expiry occurs at the legally significant start of performance. Consent to these T&Cs alone does not replace these separate declarations. A voucher or prepaid code is not automatically classified as digital content with excluded withdrawal right merely due to electronic delivery. The respective statutory rules apply for other product classifications. Statutory defect rights remain in any case. Sample Withdrawal Form To AplasTech L.P, Kosta Varnali 11, 57500 Thermi, Greece, support@giftcardrefill.com: I/we hereby withdraw from the contract concluded by me/us for the purchase of the following products or the provision of the following service: Product/Service: Order number, if known: Ordered on / received on: Name of consumer(s): Address of consumer(s): Date: Signature of consumer(s), only if communicated on paper: Please delete as appropriate. 11. Liability Giftcardrefill is liable according to statutory provisions. In particular, claims for intentional or grossly negligent breaches of duty and for injury to life, body, or health are not excluded by these T&Cs. Mandatory statutory consumer rights remain unaffected. 12. Contract Language, Choice of Law, and Dispute Resolution The contract language is determined by the language selected during the order process and offered for the contract. An exclusive English contract language is not agreed upon. Language versions may not restrict mandatory consumer rights. Greek law applies. Protection by mandatory provisions of the law of the consumer’s habitual residence remains for consumers, insofar as these are decisive under applicable international private law rules. Statutory jurisdictions, especially consumer courts, are not restricted by these T&Cs. For complaints, please first contact support@giftcardrefill.com. We do not voluntarily participate in dispute resolution procedures before a consumer arbitration board. Statutory participation obligations remain unaffected. 13. Data Protection and Final Provisions Information on the processing of personal data can be found in our privacy policy on the website. Should any provision of these T&Cs be ineffective, the remaining provisions remain effective as far as legally permissible. Instead of an ineffective provision, statutory regulations apply.