Returns and Cancellations
Returns and Cancellations
Our products are digital codes that are sent to you immediately via email after payment has been received.
By completing the purchase, you expressly agree that we may begin fulfilling the contract before the expiration of the withdrawal period, and you thereby lose your right of withdrawal as soon as the delivery of the digital product has been made.
This means: Codes once purchased cannot be returned, refunded, or exchanged. Please therefore carefully check before purchasing whether you have selected the correct product, the correct country code, and the desired currency.
However, you are entitled at all times to fully functional codes.
If you receive a faulty or non-functioning code, please contact our customer service — either by email at support or via the chat window on our website.
Further information on the right of withdrawal can be found in our [Terms and Conditions].